Your questions our answers

Can we rent for less than a week, and is the rental period always Saturday to Saturday?

Do we need a car / can we walk into town?

Are additional staff (e.g. maids and/or cooks) available?

Is maid service included?

What is the check-in and check-out time?

What happens if we have a problem during our stay?

Is there a price break for rentals of longer than a week?

How far in advance should we book?

How will we know how to find the property and will someone be there to show us around?

Can I see the property before I rent it?

How do I pay for the rental?

What is the cancellation policy?

What are the beds like in Europe?

What happens if we break something while we are in the house?

Do appliances work the same in Europe?

Are linens provided?

Is the kitchen fully equipped/is there a washer & dryer?

Can we use a credit card to pay for the rental?

What differences can we expect between a European and an American apartment or house?

Do we work with travel agents?

Do you arrange airline reservations?

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